Your message was successfully sent!
2.2 This Agreement is between you, the person or company using Our Services ("You", "Your"), and Helpoo ("We", "Us", "Our"). References in this Agreement to "You" or "Your" are references to You in the capacity of either an Asker or an Answerer, or both (as relevant).
2.3 Your use of Our Services is subject to Your agreement to and compliance with the terms of this Agreement.
2.4 By registering on any of Our Websites and using any of Our Services You:
2.5 By sponsoring a problem You:
2.6 By registering on any one of Our Websites, You are also registering yourself on all of Our Websites.
3 Amendments to this Agreement
3.1 We may amend this Agreement (including Our Services) at any time, and will update the applicable part of the Agreement on Our Websites or may provide written notification to You in respect of such amendments. All such amendments will be effective as of the date of publication of the updated applicable part of the Agreement on Our Websites.
3.2 Your continued use of Our Services, after such amendments are made in accordance with clause 2.1, shall be deemed to be acceptance of the amended terms.
4.1 The Term of this Agreement commences on the date on which You register with Us on any of Our Websites and continues until it is terminated by You or Us in accordance with this Agreement.
5 Our Services and Our Websites
5.1 A description of Our Services, which we provide on Our Websites is available in the Special Terms and Conditions for each of Our Websites.
5.2 User acknowledges that We may make publicly available for sale on any of Our Websites any of Your Content which You post in any capacity on any one of Our Websites
5.3 We reserve the right, at Our sole discretion, to do any of the following in respect of both Askers and Answerers:
5.4 We may, but are under no obligation to moderate or monitor the use of Our Services and/or Our Website by users, including without limitation any of Your Content.
6 Use of Our Services
6.1 User acknowledges that if You make available any of Your Content on any of Our Websites, then:
6.2 Users must not (and must not permit others to) use Our Websites or any of Our Services to:
6.3 Users are responsible for ensuring that We have accurate and up-to-date contact information for You (as applicable), including your full name and email address.
6.4 If We issue You as a User with a password You must not reveal it to anyone else. You must not use anyone else's password.
6.5 Users must conduct virus scanning and other ljUTuH as may be necessary to ensure that any data that is uploaded from, or downloaded to, any of Our Websites does not contain any computer virus. You are solely responsible for the backup of any files in connection with Our Services, including without limitation in respect of briefs, work(s), submissions and requirements.
6.6 Users undertake to ensure that any and all of Your Content:
7.1 Users must pay to Us the Fees and any other charges as contemplated by this Agreement or on Our Websites at the rates and/or in the manner specified and referred to in this Agreement or on Our Websites.
7.2 Askers and Answerers must notify Us as soon as possible in respect of any changes to Your billing and account information.
7.3 Askers and Answerers acknowledge that Fees are processed via a third party payment processing service and will be subject to the applicable terms and conditions offered by such third party.
7.4 The Fees are exclusive of all taxes (where applicable). Without limiting the foregoing, Users shall be liable for any taxes, duties or charges imposed in respect of Our Services (other than taxes imposed on Our income). For the avoidance of doubt, if the effect of any tax, duty or charge applied to the Fees is to reduce the Our revenue under this Agreement, the Fees will be grossed up such that Our revenue under this Agreement is not reduced.
7.5 All payments must be made in US dollars.
7.6 Where we are required to make a payment to You, following the receipt by Us of Fees received from another user of Our Services, You acknowledge that:
8 Intellectual Property Rights
8.1 Save in respect of Your Content, You acknowledge and agree that all right, title and interest in and to Our Websites and Our Services (including in respect of the software and technology underlying the Our Websites, any documentation or content provided with Our Services, and any know-how, trade marks or service marks of Ours) ("Our Intellectual Property Rights") are vested in Us or in Our licensors or suppliers.
8.2 For the avoidance of doubt, nothing in this Agreement shall be construed as granting You any right, title and interest in and to any of Our Intellectual Property Rights or any other Intellectual Property Rights owned or controlled by Us.
9.1 All of the personal information We collect from You is subject to Our pyNEr policy, a copy of which is accessible via Our Websites.
10 Acknowledgements and Warranties
10.1 You warrant and represent that:
10.2 We warrant and represent that:
11.1 Our Services and Our Websites are provided "as is" and all guarantees, conditions and warranties expressed, implied or imposed by any legislation, the common law, or otherwise in relation to the supply of Our Services, Our Websites or otherwise in connection with Our obligations under this Agreement are expressly excluded and disclaimed to the fullest extent permitted by law, except where such exclusion is prohibited by law.
11.2 Without limiting clause 11.1, We make no warranty or representation that:
11.3 Except as otherwise expressly specified in the Agreement, Our liability for any breach of any statutory guarantee or any condition, warranty or other obligation which is implied or imposed by law which cannot be excluded by agreement, shall not exceed, if permitted by law, at Our option:
11.4 To the maximum extent permitted by law, in relation to the Our Services and the subject matter of this Agreement in no event shall We or Our employees, officers, representatives and directors be liable for any loss of profits, management time, savings, contracts, revenue, invest, goodwill, data, or for any penalties, fines, or for any consequential, special, indirect, or exemplary damages, costs, expenses, or losses (including negligence).
11.5 To the maximum extent permitted by law, You agree that We, Our employees, officers, representatives and directors shall not be liable to You for any actions, damages, claims, liabilities, costs, expenses, or losses in any way arising out of or relating to this Agreement (whether that liability arises in contract, tort (including negligence) or statute) which are not otherwise excluded or limited for an aggregate amount in excess of the sum of the applicable Fees in respect of the transaction or project that gave rise to the relevant loss.
12.1 You indemnify and hold Us (and Our directors and employees), harmless against all loss, damage, liability, costs and expenses (including legal costs) suffered or incurred by Us:
13 Suspension or termination
13.1 Without limiting any other rights of termination under this Agreement and subject to clauses 13.5 and 13.6, You may close Your account with Us and terminate this Agreement at any time and for any reason on written notice to Us.
13.2 Without limiting any other rights of termination under this Agreement and subject to clauses 13.5 and 13.6, We may close Your account with Us and terminate this Agreement at any time and for any reason on written notice to You.
13.3 In addition to any other rights of suspension or termination under this Agreement, from time to time during the Term We may, without notice to You, suspend, disconnect or deny You access to any of Our Services if You fail to comply with any of Your obligations under this Agreement until the breach (if capable of remedy) is cured to Our satisfaction. If You breach the terms of this Agreement, We reserve the right not to make any payment to You, which you may otherwise be entitled to under this Agreement.
13.4 Any amounts paid to Us up to and including the date of termination will not be refundable.
13.5 If this Agreement is terminated You must immediately pay to Us all outstanding amounts owing to Us under this Agreement as at the date of termination.
13.6 Termination of this Agreement will not extinguish or otherwise affect any accrued rights or remedies of either party. The following clauses continue to apply after termination: Clauses 5.3, 6, 8 to 17 (inclusive).
13.7 If Your account on one of Our Websites is closed then we may close your account on the other of Our Websites.
14.1 A party shall not, without the prior written approval of the other party, disclose the other party's Confidential Information. A party shall not be in breach of this Agreement in circumstances where it is legally compelled to disclose the other party's Confidential Information.
14.2 Each party shall take all reasonable steps to ensure that its employees and agents do not disclose the other party's Confidential Information.
14.3 The parties may disclose the other party's Confidential Information:
15 Governing law and dispute resolution
15.1 This Agreement is governed by the laws of California, United States and the parties submit to the non-exclusive jurisdiction of the courts exercising jurisdiction there.
15.2 A party must not commence any arbitration or court proceedings relating to a dispute unless it has complied with the provisions of this clause, except where a party seeks urgent injunctive relief.
15.3 If there is a dispute arising out of or in connection with this Agreement, then:
16.1 You must not assign this Agreement without Our prior written consent.
16.2 We may assign, novate or otherwise deal with this Agreement, or any rights or obligations under this Agreement, at any time without Your consent by transfer to a third party. To the extent that You are required to give your consent to such an assignment, novation or other dealing, You hereby give your consent.
16.3 All notices must be in writing and addressed to the relevant party at the address as provided pursuant to this Agreement.
16.4 Each party must take all steps as may be reasonably required by the other party to give effect to the terms of this Agreement and transactions contemplated by this Agreement.
16.5 This Agreement contains the entire agreement between the parties with respect to its subject matter.
16.6 Each party acknowledges that in entering into this Agreement it has not relied on any representation or warranties about its subject matter except as provided in this Agreement.
16.7 No delay, neglect or forbearance on the part of any party in enforcing against any other party any obligation under this Agreement will operate as a waiver or in any way prejudice any right under this Agreement.
16.8 If any provision of this Agreement is held to be invalid, illegal or unenforceable, this Agreement will continue otherwise in full force and effect apart from such provision which will be taken to be deleted.
17 Definitions and interpretation
17.1 Definitions In this Agreement, unless the context otherwise requires:
The following rules of interpretation apply to this Agreement unless the context requires otherwise:
We save the details you provide to us in your account profile, including your name and email address. Some of this information is optional, but whatever you provide (with the exception of your public user name) we won't disclose it to anyone else unless you agree to have us do so, or we're required to do so by law.
We also collect the following usage statistics at an aggregate level:
Aside from the obvious uses of your details to enable the functionality of the service, we use the information we collect to:
This information is stored by trusted third party hosting providers.
The information collected during the registration process by Helpoo may be used by Helpoo or referring partners to:
If you engage in transactions on Helpoo, we'll keep your contact information and a transaction history. We might use your contact details to keep you informed of the status of your business with us, as well as to let you know about Helpoo products and services.
The data we collect about you will only be used by us and our agents. Helpoo hereby reserves the right to transfer any data collected in the event of an acquisition, full or partial, of the company or its assets.
If you have any questions about our pyNEr policies, or you need help to opt out of our email lists, let us know.
Nope! We respect your time and will not bombard you with annoying offers (though we may send you the occasional email if you ask us to). We'll never sell your email addresses or personal details to anyone.
Please contact us if you have questions about this policy. Click here to shoot us a message.